Returns

If there’s a problem, please let us know.
We’ll do all we can to sort things out quickly.

You can return our products, including samples but excluding engraved goods, within 60 days. Take a look at our terms and conditions to make sure your return meets our requirements.

If you have a trade account with us, a 10% restocking fee on the original cost to cover repolishing, inspecting, and packaging. 

Start a return

Please click the button below to start your return. Then just pop your unwanted items into a box and send them back to us.  

Returns portal
GOT A QUESTION?

Visit our FAQs page for help.  

FAQs
WE’LL KEEP YOU UPDATED

Keep an eye on your emails. We'll let you know when we’ve got your return.